Welcome to customer service,
How can we help?
-Please start by reading FREQUENTLY ASKED QUESTIONS section before contacting, as most answers can be found there.
-If you are returning the product, please read our return policy RETURN
If you want to track the delivery of the product, check the order confirmation email or the tracking code message and view your own order. The message has a button that takes you to the "order status" page. You can also contact us order number with, so we can check the status of your order for you.
If you need help with your order or products, please contact us.
To expedite our service, please provide your contact information and order number when making your transaction. Our customer service is currently only available via email due to the high workload. You can get in touch via the form below or email customer service at lahjashop.com
Where does the product or tracking code stay? No worries our dear friend. The products in the majority of the product range have an average delivery time of 10-15 working days, but please allow about 2-6 weeks for their delivery during airmail peak hours. You will receive a tracking code via email within 2-10 business days to track your order. Please note that the speed of delivery of the tracking code does not affect the delivery speed of the package, as the order is already with the logistics company - we will always add the tracking codes as soon as we have time. Customs duties, VAT and all customs clearance have been done for you, which means that ordering from us is effortless and profitable even after 1.7. You will receive the text when the package is retrievable.
Customer service will respond within 1-5 business days.